refunds & exchanges

We carefully inspect all products before they are shipped. Due to the nature of our products, used candles cannot be returned or refunded. However, we will replace or refund products damaged during shipment if photographic proof of damage is submitted to jahcent32@gmail.com within 3 days of delivery.

You may also exchange your product for another candle of the same size and price within 7 days of purchase. The buyer is responsible for shipping cost on all return and shipping of exchanged items.